Learn how to enhance the customer experience within call centres by creating omni-channel communication and by easing employee communication through high performing tools & technology.

Learn the importance of using devices that are compatible and certified for use with the Zoom Meeting application. Read about top video-conferencing devices and headsets certified for Zoom.

Learn about call center headsets from major manufacturers that are dominating the headset industry. Poly, Jabra, Sennheiser and Empower are benchmark manufacturers controlling the headset industry with quality and affordable headset products for call centers.