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What is Device as a Service (DaaS)?

by James Hermelyn on

What is Device as a Service (DaaS)?

A complete IT hardware and services solution in a single subscription fee.

For organizations large and small, refreshing a fleet of personal computing and peripheral devices every three to four years can involve substantial costs, especially when considering peripheral expenditures for procurement, deployment, training, support, recovery, and asset management. Device as a Service (DaaS) helps organizations mitigate these costs by taking a typical hardware device (such as a laptop, desktop, headset, tablet or webcam), bundling it with a variety of services and software, and offering it to a customer for a monthly subscription fee. It gives customers one contract and just one provider to hold accountable. And unlike hardware leasing, organizations get a holistic solution that allows for broad flexibility to scale the hardware over time. Customers are also given the ability to leave the challenges of life-cycle management to the DaaS provider, allowing the organization to stay focused on it’s core business.

The Benefits of Device as a Service

Device-as-a-Service (DaaS) model allows customers to acquire hardware solutions without having to purchase, configure or manage the entire solution.

Cash Flow Management

For organizations struggling to stay competitive in their industry, conducting business in the post financial crisis world often means a higher cost of capital and deeper constraints on liquidity. Typically, organizations are required to incur huge, upfront capital expenditures when refreshing their devices. Many organizations today simply do not have additional capital to spend on nonrevenue driving activities which forces them to delay device updates at the cost of productivity. The DaaS model allows organizations to shift large IT budget allocations to more manageable cash flows over a planned period of time. It also presents a lower Total Cost of Ownership (TCO) figure to decision makers and allows them to make more strategic decisions regarding the organization’s future investments.

Flexibility

Industry experts agree that a three year refresh cycle is the optimal length of time for computing hardware. This allows the company to avoid unnecessary costs related to energy efficiency, security and most of all, workforce productivity. According to research conducted by Intel Corporation, small business workers lose more than one work week per year due to antiquated PCs, not to mention the morale-killing effects and employee frustration that comes with using outdated technology. Additionally, those same businesses are spending 30% more to repair PCs that are 4 years or older compared to newer PCs. In many cases, repair costs for older personal computers can exceed the purchase price of new PCs. With a DaaS subscription, the organization always has access to the latest technology and avoids costly repairs and productivity delays from aged devices.

Mobility

Work styles and environments are changing. Corporate cultures are rapidly shifting from a sedentary, fixed-schedule structure to a “work anywhere, anytime, with any device” mantra. Following this trend, software companies have begun to shift from products made for laptop/desktop PCs to fully functioning. mobile apps that allow users to be mobile as they work. DaaS providers are also following these trends and are bundling a variety of software and services designed to enhance a user’s mobile experience and reduce the costs to an organization interested in providing such an environment to its workforce.

IT Benefits

IT support is often one of the largest annual expenses an organization incurs.

Whether its configuration and deployment or IT helpdesk services for its employees, IT expenses often amount to a significant portion of an organization’s operating budget. DaaS and the bundled services it offers with hardware, allow an organization to strategically outsource costly individual IT requirements or completely rid itself of the entire PC support lifecycle, reducing the burden on internal teams and more importantly, on the organization’s profitability. Additionally, invaluable tracking and reporting dashboards that provide detail on asset tracking, usage, software installation, and outages can be added as a part of the service.

 

DaaS is the Future

The world of communication device and peripheral buying is changing, and the Device as a Service model is the future. As business models change and product offerings become more customized, decision makers are recognizing how DaaS will benefit their organizations. They are finding that this type of monthly subscription model offers the cost-savings and flexibility they haven’t been able to find with traditional headset and video-conferencing purchasing models. Organizations no longer need to compromise on productivity because operating budgets deprioritize IT investment. They can now run their businesses at optimal levels with the confidence that their limited investment dollars are being efficiently allocated.

 

Leedar Systems Canada

Leedar Systems offers DaaS to all of our customers across Canada.  When utilizing our unified communications solutions you become eligible for this program. Our devices include call centre headsets, wireless headsets, corded headsets, laptops, webcams, video-conferencing devices, conference phones and more.

For more information get in touch with a sales team member today. 

Click here to speak with a sales representative about your company or organizations requirements in Canada.

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