Poly MDA 524 is a smart audio processors for standard 4 Pin QD headsets that seamlessly integrate mixed call environments and make it easy for Customer Service Representatives (CSRs) to provide a better customer experience. It's independent volume and mute controls allow for audio channel mixing. This MDA 524 supports Plantronics Manager Pro which also lets IT easily manage audio device deployment from the cloud and understand system performance with multiple metrics. It also tracks analytics and gain insights from both desk phones and softphones. This Plantronics software technology detects and reports on call events, revealing insights to help and make operations run more efficiently.
This audio processor easily connects and switching between call sources with an electronic hook switch (EHS). It's Quick Disconnect (QD) interface allows CSRs to move from one system and quickly connect to another for a seamless workflow.
MDA 524 Features: - Smart Audio Processor for 4 Pin QD Headsets - Seamless Call Switching & Mixing - Telephonic Electronic Hook Switch (EHS) - Easy-to-use Controls - Powerful Analytics - Quick Disconnect (QD) - Computer USB Cable - Telephone Interface Cable - Advanced Noise & Echo Cancellation Audio Performance - Anti-startle - Automatic Gain Control - Transmit Noise Suppression - Compatible with Both Desk Phone & Softphone
Poly MDA 524
Audio Processor for QD Headsets
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