How do I return an item?

Returns & Exchanges

Refund Policy

  • Not 100% satisfied? 100% refund Guaranteed!
  • We offer full refunds within 30 days of purchase to the original payment method.
  • Returns must be in new, un-used condition with all boxes, equipment, and manuals.
  • Once your return is received and inspected by Leedar Systems, you refund will be processed and credited to your credit card or original payment method usually within 48 hours of receipt.
  • Please note that depending on your credit card provider, refunds may be delayed an additional 2-10 business days.
  • For wire transfers or check payments, refunds will be issued 100% to store credit.
  • You are responsible for all shipping costs associated with returning orders back to our warehouse. We highly suggest that you order only one of a particular headset for trail purposes to avoid having to ship large quantities back to us.
  • Ensure that items to be returned are shipped to Leedar Systems and not the original manufacturer. See the Contact Us section for shipping details.
  • If you are exchanging one product for another we will be happy to send you the new items with payment before the original order is received. However your refund for the original order will be delayed until the shipment is inspected to meet our return/refund policy.